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These Terms and Conditions govern your use of the MyBnk website. If you do not accept these terms, please do not use our website. We may update these terms at some point in the future, so please check back every so often to make sure you still agree with them.


This site and its content, including without limitation its logos, design, text and graphics, is owned by and remains property of MyBnk (except for contributions submitted by users of this website, which remain property of those users). Nothing in the Terms and Conditions of this website shall be construed as conferring on you any license or right to use any copyright or other right of MyBnk or any other party.

Your use of this website

You may print or download materials, content and information from this website for educational or personal use. You must not attempt to modify these in any way. You may not use any part of this website, or any of the materials or contents of this website, for any commercial purpose.

Site uptime

We take all reasonable steps to ensure that our website is available 24 hours a day, but cannot guarantee that it will be. Websites sometimes encounter downtime due to server or other technical issues, and we will therefore not be liable if the website is unavailable at any time.

The website may at times be temporarily unavailable due to issues such as system failure, maintenance or repair which are beyond our control. Where possible we will try to give users advanced warning of maintenance, but we are not obliged to do so.

Unlawful or improper use

You may only use this website for lawful purposes, and may not inhibit any other person’s use or enjoyment of this website. You agree to abide by all applicable laws, regulations or codes of conduct and to be solely responsible for all things arising from your use of this website.

If MyBnk considers, in its sole discretion, that you have breached these Terms and Conditions or demonstrated unlawful or inappropriate conduct in your use of this website, we reserve the right to restrict your use of this website without prior notice.


If you are given a password to access a particular part of this website, you agree:

  • To keep your password secure and confidential and not allow another person to use your details or password to access any secured part of this website.
  • To notify a MyBnk or a MyBnk Mentor immediately if you become aware of any improper unauthorised use of this website or of any of your details or password.
  • Not to do anything to assist anyone from gaining access to any secured part of this website when they should not.
Links to and from other websites

Our website includes links to other sites not owned by MyBnk which are provided for your convenience. We do not control these linked sites and we take no responsibility for their content, service or privacy policies. If you use our links to access the other sites you are advised to consult their Terms and Conditions of use and other relevant policies.


We do all we can to ensure that the information on this website is up-to-date and correct. However, we do not guarantee the correctness or completeness of material on this website. We may make changes to the material on this website without prior notice.

Limits of liability

Neither MyBnk nor any other party shall be liable or responsible for any kind of loss or damage that may result to you or third party as a result of your use of this website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential costs.

Nothing in these Terms or Conditions shall limit liability for death or personal injury arising from negligence, or for any other liability which cannot be limited by law.

Governing jurisdiction

This legal notice shall be governed by and construed in accordance with English law, and you agree to submit to the exclusive jurisdiction of English courts.

Our address

Please direct all queries by post to:

5 – 15 Cromer Street, London WC1H 8LS.